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0.2¢ per review18 datapoints
Booking Reviews API
Extract Booking.com hotel reviews, ratings, stars, and reviewer details from hotel URLs
Sample
Sample data
Here's a sample run for The Plaza Hotel on Booking.com, collecting 10 reviews, showing the exact schema and results you can expect.
| # | Review ID | Review Title | Liked | Disliked | Rating | Posted Date | Language | Traveler Type | Room | Check-In | Check-Out | Helpful Votes | Photos | Property Response | Reviewer Name | Reviewer Location | Reviewer Avatar | Hotel |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
1 | 0b72960819d61d51 | It was everything I hoped it would be and more. | When I started planning our New York wedding, I knew that the day would not be complete, without fulfilling my dream of staying at the Plaza. Spending my last night as a Miss and then getting ready at the Plaza on the morning of the wedding and subsequently returning on our wedding night did not disappoint. A complimentary room upgrade and several special touches helped to make our stay truly unforgettable and we will carry the memories with us always. The room was just exquisite, room service was delicious and the staff were all incredible and so friendly. Special mention to the bellhop Ted who was just lovely to talk to, and Rob Arango who we met getting out of the elevator on our wedding day along with a wedding planner whose name I can’t recall now (so sorry!) What a lovely pair they were! Thanks to all at the Plaza though for making our stay so special. The service was just faultless throughout and I can’t wait to come back again some day. | Absolutely nothing not to love, apart from the fact it was a little outside my budget to spend our entire 10 night trip there, as well as get married. | 10 | 2026-08-16T03:41:08.000Z | en | Couple | Plaza Room | 2026-08-04 | 2026-08-06 | 0 | — | — | Emma | United Kingdom | ||
2 | 952f41d2eec37e1b | Good | The rooms were very nice, clean and well renovated, and the property itself remains impressive. | My experience with the service was disappointing. Many of the staff did not seem genuinely passionate about their work, and the interactions often lacked the warmth and authentic friendliness one would expect from a hotel of this caliber.
At this level of hospitality, it is not only about the building or the location—the attitude and engagement of the team are a fundamental part of the experience. Unfortunately, that was noticeably missing during our stay. | 7 | 2026-08-07T15:10:04.000Z | en | Family | Grand Luxe Family Queen Room with Sofa Bed | 2026-07-26 | 2026-07-30 | 0 | — | Dear Guest,
Thank you very much for taking the time and sharing your feedback. We are delighted to learn that you enjoyed your accommodations and the overall state of the property.
On the other hand, we all take great pride in providing our guests with the highest standards of service, therefore, I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies.
Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues.
We do hope the rest of your time in New York was enjoyable, and that you will allow us another chance to better serve you next time your travels bring you to New York City.
Sincerely,
Sam Ioannidis
Managing Director | Abouzar | Switzerland | ||
3 | d190a2ec52ce12c6 | Most luxurious experience ever 😊 | Amazing location great History room was super | Breakfast ends to early | 10 | 2026-08-06T13:31:29.000Z | en | Family | Junior Suite | 2026-08-03 | 2026-08-05 | 0 | — | Dear Guest,
We are delighted to hear that you had an exceptional experience. Thank you for your kind words and we look forward to having you with us again soon.
Warm regards,
Sam Ioannidis
Managing Director | Hari | United Kingdom | ||
4 | a4f1f63db256e36f | Too expensofor the value | location and building information | The staff was not professional | 8 | 2026-07-23T17:43:12.000Z | en | Group | Deluxe Queen Room with Two Queen Beds | 2026-07-20 | 2026-07-23 | 0 | — | Dear Guest,
Thank you for taking the time to share your feedback.
Please accept my sincere apologies for the poor impression we have made regarding the attitude of our staff. Rest assured, this is not typical nor exemplary of The Plaza's service legacy. I have shared your comments with our respective teams so that we may follow-up internally. On the other hand, it is encouraging to know that you enjoyed other aspects of your stay.
Thank you for choosing The Plaza and we hope to be presented with an opportunity to better serve you soon.
Sincerely,
Sam Ioannidis
Managing Director | Victoria | United States | ||
5 | a6301f01ff81d1d8 | There are hotels that offer five-star service, and then there is The Plaza!!! | There are hotels that offer five-star service, and then there is The Plaza. My recent stay was one of the most memorable hotel experiences I have ever had.
I wanted to surprise my wife during our stay, as I had purchased a beautiful Cartier piece of jewelry for our anniversary on the day we arrived. I reached out to the Guest Experience team a few days before our arrival, and from that moment on, they went above and beyond to make every single detail absolutely perfect.
Aya and her incredible team were in constant communication with me, literally around the clock, discussing even the smallest details to ensure the surprise would be flawless. Their dedication, professionalism, and genuine care exceeded every expectation. They didn't just organize a surprise,they helped create a memory that my wife and I will cherish forever.
I would also like to express my sincere gratitude to Leah, the Director of Sales, who was incredibly helpful with my booking and made the entire process smooth and effortless. Her kindness and professionalism were truly exceptional.
The entire team at The Plaza deserves recognition. Every interaction was warm, genuine, and thoughtful. You can immediately feel that this hotel has something many luxury hotels have lost - it has a soul.
Our room was elegant, spacious, beautifully maintained, and exceptionally comfortable. Every detail reflected the timeless character and prestige of this iconic property.
Thank you to everyone at The Plaza for making our anniversary so unforgettable. We will certainly be back, and I will recommend your hotel to anyone looking for not only world-class luxury but also truly heartfelt hospitality. | — | 10 | 2026-07-05T12:49:34.000Z | en | Couple | Plaza Room | 2026-06-28 | 2026-06-29 | 1 | Dear Guest,
Thank you for taking the time to share your experience following your recent stay at The Plaza.
I am delighted to hear that your anniversary celebration was made memorable through the efforts of our dedicated team, particularly Aya and Leah. Our team delights in ensuring all of our guests enjoy The Plaza's legacy of extraordinary service. I have shared your comments with our colleagues, which no doubt will serve as encouragement and inspiration.
We hope for the opportunity to welcome you once again, and wish that the next visit may be as wonderful as the last.
Sincerely,
Sam Ioannidis
Managing Director | Petar | Croatia | |||
6 | a2b5bb097a677e07 | Excellent stay, would definitely stay here again. | Everything! Clean rooms, big rooms, excellent service. | Not much - double espressos at the bar were quite pricey (2 for $50) , however perhaps expected at a nice hotel. | 10 | 2026-07-01T19:39:36.000Z | en | Family | Deluxe King Room | 2026-06-03 | 2026-06-06 | 0 | — | Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Sam Ioannidis
Managing Director | Sarah | United States | ||
7 | 9a7a89f20f350919 | Far to much money for what it is | Location | To expensive no facilities | 5 | 2026-06-30T09:15:11.000Z | en | Family | Edwardian Suite | 2026-06-25 | 2026-06-28 | 0 | — | Dear Guest,
Thank you for sharing your feedback. I regret to hear that our services and facilities did not meet your expectations. Your comments are valuable, and they will be considered as we continuously strive to enhance our guest experience.
Sam Ioannidis
Managing Director | Mr | United Kingdom | ||
8 | be83e710c71d92db | Exceptional | Brilliant | Awesome | 10 | 2026-06-24T12:35:14.000Z | en | Solo traveler | Plaza Room | 2026-06-19 | 2026-06-20 | 0 | — | Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Sam Ioannidis
Managing Director | Shahrazad | United Arab Emirates | ||
9 | 21726545ca578fab | Not impressed | The location on fifth Avenue and Central Park is the best but this is all I can say good about this | The original hotel for a long time he’s been changed to apartment building the actual hotel now is the backside of the original hotel. The picture from the booking page shows actually the apart hotel.
Very small and unpleasant reception and actually which is on the back of the cafeteria. The hotel really doesn’t worth it. | 3 | 2026-06-10T13:34:29.000Z | en | Couple | Grand Deluxe King Room | 2026-05-12 | 2026-05-14 | 0 | — | Dear Guest,
Thank you for taking the time to share your feedback.
Please accept my sincere apologies for the unpleasant interaction you experienced with some members of our team. We appreciate you sharing this with us as we continually strive to improve our services for each of our guests.
We do hope the rest of your time in New York was enjoyable, and that you will allow us another chance to better serve you next time your travels bring you to New York City.
Sincerely,
Sam Ioannidis
Managing Director | Ivaylo | Bulgaria | ||
10 | ea7df93018744253 | Beautiful experience | Everything | Absolutely nothing | 10 | 2026-05-30T01:23:26.000Z | en | Couple | Plaza Room | 2026-05-28 | 2026-05-29 | 0 | — | Dear Guest,
We are delighted to learn that you had an enjoyable experience at The Plaza. Thank you for your feedback and we look forward to having you with us again soon.
Warm regards,
Sam Ioannidis
Managing Director | Gerry | United Kingdom |
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Input Form
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0.2¢ per review
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live
curl -X POST https://api.mindcase.co/v1/data/booking/reviews/run \
-H "Authorization: Bearer mk_live_YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"params": {
"urls": "",
"sortBy": "",
"cutoffDate": "",
"reviewScores": []
}
}'Edit the form to update this live.
Overview
About Booking Reviews API
Booking Reviews extracts structured data from hotel listings to help builders monitor guest feedback. It returns fields like Review Title, Liked, Disliked, Rating, and Reviewer Location. It also captures Traveler Type, Nights stayed, and the Reviewer Avatar for every entry.
Hospitality analysts use Booking Reviews to monitor guest sentiment across specific properties. Revenue managers use it to benchmark service quality against local competitors and identify operational gaps.
Real-time dataSelf-servePay per resultZero setup time
Examples
Use cases
A few common ways teams put Booking Reviews API to work — copy a prompt below to try it yourself.
Guest sentiment analysis
Track what guests appreciate or dislike about specific properties to improve service and amenities.
Get the latest 100 reviews for The Plaza Hotel in New York
Competitor guest benchmarking
Compare guest ratings and feedback across multiple rival hotels in the same city to find market advantages.
Pull 50 reviews each for Marina Bay Sands, Raffles Hotel Singapore, and Fullerton Hotel
Service quality monitoring
Identify specific mentions of amenities like breakfast or pool quality in recent feedback to guide staff training.
Fetch 200 reviews from Ritz-Carlton Paris mentioning the spa or pool
Market research trends
Analyze long-term trends in traveler behavior and stay duration for major resorts during peak seasons.
500 reviews for Bellagio Las Vegas from the last 6 months
Get started
Ready to pull reviews?
Sign up to run live queries against Booking Reviews API via chat, form, or API.
FAQ
Frequently asked questions
- Does this work for apartments and vacation rentals?
- Booking Reviews works for any property type listed on the platform, including hotels, apartments, villas, and resorts.
- How fresh is the data?
- Live on every run. Booking Reviews does not cache results. Each request pulls the current state of the source at the moment you query, so what you receive is what users see on the platform right now.
- Can I pull reviews for multiple hotels in one run?
- Yes. Pass an array of hotels in a single call and Booking Reviews fans out the requests in parallel. The response is one consolidated table with a column noting which hotel each row came from.
- How do I integrate with Zapier, n8n, Google Sheets, or Airtable?
- Booking Reviews returns clean JSON and CSV output. Both formats work with every workflow tool. Pipe them in via a webhook step, file download, or by hitting the REST endpoint on a schedule. Same for Slack notifications, Notion databases, and other downstream systems.
- What fields are returned?
- Booking Reviews returns structured data including Review Title, Liked, Disliked, Rating, Reviewer Location, Traveler Type, and Nights stayed as defined in the output schema.
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