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| # | Place URL | Review URL | Review Title | Review Text | Rating | Posted Date | Travel Date | Trip Type | Language | Original Language | Machine Translated | Subratings | Images | Owner Response | Response Date | Responder | Reviewer | Place |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
1 | Hesitating to say how much we like it because we want to be able to get a reservation for the next visit to NYC. | Spacious room with plentiful surfaces, normal size closet, dresser with drawers and plentiful shelf space in roomy bathroom so you can lay out your toiletries and operate without banging into your partner. Good lighting that you can adjust to suit your preference in bedroom (overhead not necessary if it isn’t your preference). Good wall sconces for reading in bed. Abundant lighting and large mirrors in bathroom (including full length on inside of bathroom door). Somewhat slow but reliable elevators. Friendly, very customer-service oriented staff in every role: reception, bellman, breakfast team and housekeeping. Extra towels delivered quickly upon request, extra blanket and pillow in the closet, along with mini fridge they will plug in if requested. Also, a safe. Laundry service and room service from Tony’s next door available. Flat screen TV in the room but no annoying message from the hotel playing when you walk into your room.
Great restaurant recommendations from staff as well as walking tips to avoid crowds if you are in a hurry or just sick of navigating through clumps of student groups and tourists clogging/gawking/snapping photos in Times Square. Felt very safe to be walking around after 11pm in Times Square and surrounding areas. This is NOT the Times Square of the 1970’s!
Pleasant lounge/sitting room/Rick’s cafe with TV so you can spread out at a dining table outside breakfast service to work in a semi-public space, play a game or work a puzzle or sit and scroll your device in a comfy chair with tea, coffee, seltzer, hot chocolate, cappuccino (with caffein and decaf) and baked goods and fruit all day and night. Saw guests holding small business meetings in the cafe, free WiFi and NYTimes for guests and access to nearby sports club for $17/day fee (didn’t use - too much to do in NYC). Very reasonable day rate for the City. So close to Times Square Subway stop where you can go in every direction, including to LIRR or MetroNorth or the Staten Island Ferry which is still free and departs on the hour and half hour, where you pass the Statue of Liberty in NY harbor which remains a symbol of our American Democracy that welcomes immigrants and qualified refugees.
24 hour chemist/drug store and sit down-eat in eateries within two blocks of hotel, including NY’s famous hot dog, pretzel, halal food and breakfast sandwich street vendors and plentiful public benches on 6th Ave and cafe tables in pedestrian zone in Times Square on which to sit while you enjoy the flavors and sights of the ‘greatest city in the world’. Though located just steps from the lights and crowds of Times Square, the hotel feels like a quiet oasis. Easy entry (a door person always at front entrance to welcome you and provide security and eager to assist with luggage) and saw a guest in a big wheelchair, so clearly accessible no matter the mobility needs of visitors. Continental breakfast more than adequate. The same every day so you might want to go out to breakfast to change up the menu during a lengthy stay but the staff will heat up a bowl of instant oatmeal and add dried cranberries and slice banana if you request it. Cinnamon and whole milk at Coffee Bar and almond milk if you ask for it. Cereal, hard boiled eggs, pastries, yogurts. All replenished with a smile.
We were thoroughly satisfied with our 4 night stay and will return any time we are going to the theater in theater district in NYC. Too convenient - just minutes to most theaters. The Todd Haines Theater, performance space for Roundabout Theater Company is probably the furthest away to the north within theater district. Close to Diamond District, Garment District (including so many findings stores!), MOMA, Rockefeller Center and The NY Public Library/Bryant Park if you have NYC walking stamina. Lincoln Center is just a couple of Subway stops away. You just need a device with a chip in it to enter subway, no metrocard necessary. With only about 50 rooms, the service feels personal rather than the impersonal service you get at large chain hotels. Oh, and check out the lovely little outdoor courtyard adjacent to lounge area - which also has an upright piano! | 5 | 2026-04-25 | 2026-04 | Couples | en | — | — | — | — | — | — | — | ||||
2 | What a New Year experience to remember for life | We have been staying at The Casablanca for 10 years now and don’t stay anywhere else in New York. We heard so much about New year at The Casablanca and decided it was time to see if it lives up to all the good stories we had heard.
Well John and his team delivered a memorable experience including cheese and wine every evening, dinner on New Year’s Eve at Tony’s next door with a complimentary bar.
Followed by dancing and drinks before heading to the roof to countdown to New Year and watch the ball drop.
The following morning a late breakfast next door was much welcomed. Add this to the usual great service,
We will definitely do New Year again in the future at the Casablanca and head back every year for our annual
visit NYC. | 5 | 2026-01-07 | 2026-01 | Couples | en | — | — | — | — | Dear Ich-Dien-Cymru,
Thank you so much for your continued loyalty and for sharing such a wonderful review. It truly means the world to us to know that The Casablanca has been your home in New York for the past 10 years.
We’re delighted that you chose to ring in the New Year with us and that John and the team were able to deliver an experience that lived up to everything you had heard. From the evening cheese and wine, to New Year’s Eve dinner at Tony’s with the complimentary bar, dancing, and the unforgettable countdown on the roof — it’s fantastic to hear how much you enjoyed every part of the celebration. We’re also glad the late breakfast the next morning was just what you needed!
Thank you again for your kind words. We very much look forward to welcoming you back for many more visits — and, of course, many more New Year celebrations with us!
Kind regards,
Kimberly Watson
Director of Sales & Marketing | 2026-01-13 | Kimberly W | ||||
3 | Fabulous stay for Broadway & play! | We had the loveliest of stays! Absolutely perfect accommodations for our needs. Super clean & nice sized room & bath. Great light breakfast options & friendly staff. Very convenient to all the theatres. You'd never know a bustling city was right outside the hotel doors it was so quiet! Would definitely recommend to others & stay at again! Thank you!!! | 5 | 2026-04-22 | 2026-04 | Couples | en | — | — | — | — | — | — | — | ||||
4 | Great location, great service | The staff was friendly and helpful the entire time. The room was a bit small compared to what we’re used to, but it was sufficient. The location was nice- with its proximity to Times Square, we were able to walk to many of the places we wanted to see. We also really enjoyed having coffee and tea available all day. | 5 | 2026-04-21 | 2026-04 | Family | en | — | — | — | — | — | — | — | ||||
5 | Best hotel! | Love Casablanca hotel! I plan trips to NY several times a year and always stay there. Clean, reasonable, love the location and amenities. Staff is amazing, so friendly and competent. Highly recommend! | 5 | 2026-04-21 | 2026-04 | Solo | en | — | — | — | — | Dear PatGlobalTraveler,
Thank you for the wonderful review! We are thrilled to hear you enjoyed your stay. We look forward to welcoming you back!
Kind regards,
Kimberly Watson
Director of Sales & Marketing | 2026-04-27 | Kimberly W | ||||
6 | Location is wonderful | We love the Casablanca Hotel. 1) great location on a quiet street, 1/2 block from Times Square. 2) our room was quiet, window onto interior shaft. 3). Great restaurant in the building, Tony’s Di Napoli. 4) Attentive staff 5) great breakfast. | 5 | 2026-04-14 | 2026-04 | Family | en | — | — | — | — | Dear ElizabthG365,
Thank you for sharing your experience. We are delighted to hear you enjoyed your stay. We hope to have the pleasure of welcoming you back!
Kind regards,
Kimberly Watson
Director of Sales & Marketing | 2026-04-27 | Kimberly W | ||||
7 | Great place to stay! | Everything was perfect from the accommodations to the personnel. Thank you for a wonderful stay! Location was easily accessible to everything. Lounge/library area was very relaxing. I will be back! | 5 | 2026-03-31 | 2026-03 | Family | en | — | — | — | — | Dear terryaW8728KV,
Thank you for your kind words! We’re delighted to hear you enjoyed your stay, from the accommodations to our team, as well as our convenient location and relaxing lounge. We look forward to welcoming you back soon!
Kind regards,
Kimberly Watson
Director of Sales & Marketing | 2026-04-13 | Kimberly W | ||||
8 | Private Paradise in Times Square | We thoroughly enjoyed our 2nd stay at the Casablanca Hotel in Times Square. You feel like you are in your own private paradise, not just steps away from the lights and sound of Times Square. The staff is professional, and always available. The 2nd Floor lounge is such a special place to enjoy a continental breakfast, a light snack, read, play cards, visit with other guests, or relax after a day of walking and shopping, etc. The rooms and bed are very comfortable and accessible by elevators or stairs. There are several delicious restaurants just steps away from the hotel. The location of the Casablanca is what originally brought us to book. The service and attention to our every need, including arranging our driver to and from the airport, brought us back. We look forward to staying here next time we visit NYC, | 5 | 2026-03-24 | 2026-03 | Couples | en | — | — | — | Dear B1119Srobertb,
Thank you for choosing Casablanca Hotel for your second stay! We’re delighted to hear you enjoyed the relaxing atmosphere, our lounge, and the comfort of your room. It’s especially rewarding to know our team’s service and attention to detail brought you back.
We truly appreciate your kind words and look forward to welcoming you again on your next visit to NYC!
Kind regards,
Kimberly Watson
Director of Sales & Marketing | 2026-04-13 | Kimberly W | |||||
9 | A Must Stay in NYC | We have been staying at the Casablanca Hotel for many years. Close to Time Square but feels like a thousands miles away as we relax in Rick’s Place and enjoy the exquisite service of this boutique hotel in the middle of New York City. And don’t forget the secret door to one of the best Italian restaurants at Tony’s Di Napolis.
A must stay and experience in NYC. | 5 | 2026-03-18 | 2026-03 | Couples | en | — | — | — | — | Dear A3296IHajmesh,
Thank you for your continued loyalty and kind words! We’re so glad you enjoy the peaceful escape of Rick’s Place and our central location near Times Square. It’s always a pleasure to have you with us, and we look forward to welcoming you back for many more stays.
Kind regards,
Kimberly Watson
Director of Sales & Marketing | 2026-04-13 | Kimberly W | ||||
10 | Hidden Gem in NYC | We stayed here at the beginning of December and had a fantastic experience. The hotel is perfectly central, making it really easy to explore the city and get around. Despite being in such a busy area, it has a really cosy and welcoming feel.
Rick’s Café is a great spot within the hotel to unwind and catch your breath after a busy day in New York. It was one of our favourite places to relax in the evening.
The staff were super friendly and incredibly helpful throughout our stay, which really made a difference. We normally stay at one of the bigger hotel chains, but after this experience, we’ll definitely be choosing this hotel instead. We will absolutely be back!I | 5 | 2026-03-06 | 2025-12 | Friends | en | — | — | — | — | Dear jeanettegulliford1,
Thank you for your wonderful review! We're so happy to hear you had a fantastic stay in December and enjoyed our central location along with the cozy atmosphere of the hotel. It’s great to know Rick’s Café became one of your favorite places to relax after a busy day in the city. We truly appreciate your kind words about our team, and we're honored that you would choose us over larger hotel chains. We look forward to welcoming you back on your next visit to New York!
Kind regards,
Kimberly Watson
Director of Sales & Marketing | 2026-03-10 | Kimberly W |
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TripAdvisor Reviews extracts structured data from hotel, restaurant, and attraction listings. It returns specific fields including Review Title, Review Text, Rating, Travel Date, and Helpful Votes for every entry.
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